Returns

SIZING
Before placing an order for rings please refer to the sizing guide or pop into your local jeweller and have your ring size taken. Remember to include your size when ordering. 

If we made an error in fulfilling your size request then please email within 30 days of the date of purchase for a free resize. Any subsequent size changes will incur a $20 fee for silver rings and $50 for gold rings. 

DAMAGED ITEMS
Each piece of Ebonny Munro jewellery is handcrafted and unique. If an error was made in filling your order or the item is damaged upon receipt, then we will happily provide an exchange or refund within 30 days of the date of purchase. 

FAULTY ITEMS
All Ebonny Munro jewellery is covered by a six-month warranty that provides for the repair of manufacturing faults at no cost. Manufacturing faults do not include: broken chains, chipped gemstones, general wear and tear, items that have been bent, twisted, snapped or oxidized or items on which the plating has faded. 

CHANGE OF MIND 
Sorry! We do not exchange or refund simply because you changed your mind. If you have any questions about any of the jewellery, custom orders or sizing then please contact us before you place your order.